Frequently Asked Questions
General
What makes your products premium?
Our products are priced higher due to the premium quality and rigorous standards we uphold in every step of production. We source the finest raw materials from reputable suppliers, ensuring their potency and purity. Whether it’s Shilajit sourced from the Himalayas or medicinal mushrooms grown in Dāodì regions, we prioritize ethical sourcing and environmental responsibility. Each ingredient is carefully selected and undergoes extensive testing for purity, heavy metals, and active compounds, which guarantees you are receiving the highest-quality product.
Additionally, our commitment to manufacturing excellence sets us apart. We produce all our supplements in GMP-certified facilities, following strict safety protocols and quality controls to ensure consistency and reliability. We invest in products extracted using advanced methods, to maximize the potency of active compounds, making sure that each dose delivers the full spectrum of benefits.
This level of attention to detail, coupled with third-party lab testing for transparency, ensures that our products are not only safe but also provide the best possible results. While this may come at a higher price, it reflects the superior quality, purity, and effectiveness that we deliver to our customers.
When will I receive my order?
Singaporean customers can expect to receive their order within 3-5 business days, depending on order volume.
Malaysian customers can expect to receive their order within 4-8 business days, depending on order volume.
We use NinjaVan to fulfill your orders. Once the order is shipped to our logistics partner, you will receive an email with your tracking ID and link which you can use to check the status of your order.
If your tracking number isn't working after a few days, don't hesitate to reach out to us at sales@adaptherb.com.
Do you offer international shipping?
We currently ship to Singapore and Malaysia only. We have plans to expand our shipping options in the future, so stay tuned for updates!
Are your products registered by the FDA?
No, herbal supplements are not registered by the FDA, but they are subject to FDA regulations regarding manufacturing, labeling, and safety and we are in accordance with these guidelines.
Can I cancel my order?
You can cancel your order only if it has not yet been shipped to our logistics partner.
Rest assured, our products meet the highest standards of quality and safety.
Do you offer returns or refunds?
Due to the nature of the product, we can only accept returns within 14 days of your order date if the product is unopened and sealed. The shipping of the return will be at your own expense and there will be a 20% restocking fee.
This policy is in place to ensure the safety and integrity of the products we sell, as we cannot guarantee the quality of a returned item.
However, if there is an issue with your order, such as a damaged product or an error in shipping, please contact our customer service team at sales@adaptherb.com, and we will be happy to assist you in resolving the matter.
Please refer to our return and refund policy.
We appreciate your understanding and strive to provide you with high-quality supplements and exceptional customer service.
What about questions not answered on this page?
Please do not hesitate to contact us at sales@adaptherb.com. You can also reach us on our Contact Us page and our customer service team will get back to you as soon as possible.
Mushrooms
Are your mushrooms organic?
Yes, all our products are certified organic and are produced in a GMP facility with organic certification.
Every step of our supply chain, from cultivation and processing to packaging, is rigorously monitored with strict quality controls, including thorough testing and annual audits. This guarantees that all products are free from contaminants, pesticides, heavy metals, GMOs, chemicals, and preservatives.
Where are your mushrooms grown?
Our mushrooms are grown in Dāodì regions in China. Lion's Mane is wood-grown and Cordyceps Militaris is cultivated in a lab.
Dāodì refers to the authentic or genuine source of a particular herb or medicinal ingredient. It specifically denotes herbs that are grown in their native region or ideal environment, ensuring the highest quality and potency.
In TCM, herbs that are considered Dāodì are believed to have superior therapeutic properties due to the environment, climate, and soil conditions in which they are cultivated.
We do not use any mycelium grown on grain or add any fillers. The starch content of our products is <5%.
Which part of the mushroom do you use?
Currently, we use only fruiting body extracts of our mushrooms. The mycelium of certain medicinal mushrooms such as Lion's Mane and Turkey Tail is beneficial, and we are exploring the possibility of offering them in the future.
We do not use any mycelium grown on grain or add any fillers. The starch content of our products is <5%.
What sets your mushroom apart from others on the market?
What sets us apart is our unwavering commitment to quality, transparency, and potency. Grown in Dāodì regions, known for their ideal growing conditions, our mushrooms are cultivated to maximize the concentration of bioactive compounds.
Each batch undergoes thorough testing for heavy metals, microbial contamination, pesticides, and active compounds, ensuring purity and safety. We use dual extraction methods to draw out the maximum benefits from both water-soluble and fat-soluble compounds, guaranteeing a potent product.
Our mushrooms are also 100% organic, providing you with the cleanest, most effective supplement. To ensure full transparency, all of our lab reports are available online for you to review, giving you peace of mind that you are receiving the highest-quality mushrooms possible.
Are your mushrooms Halal/Vegan?
Yes, all our mushrooms are halal and vegan. They are produced in a GMP facility that does not handle animal-derived products. Our capsules are vegetarian.
Are your mushrooms lab tested?
All our mushrooms are third-party tested at ISO/IEC 17025 laboratories in Singapore (SAC-SINGLAS) and USA. Heavy metals and microbial testing are conducted in Singapore, ensuring compliance with local regulatory standards. Potency of active compounds are tested in USA.
View lab reports here.
SO/IEC 17025 is the international standard for laboratories that perform testing, calibration, or sampling. It ensures that laboratories are competent and capable of producing accurate and reliable results. The standard specifies the requirements for a quality management system and the technical competence of laboratory staff, equipment, methods, and testing processes.
Singapore Accreditation Council’s Singapore Laboratory Accreditation Scheme (SAC-SINGLAS).
How soon can I expect to see results?
The timeline for experiencing the effects of mushroom supplements can vary depending on the individual and the type of mushroom, but generally, you can expect to start noticing some benefits within 2 to 4 weeks of consistent use.
Mushrooms like Lion’s Mane, Cordyceps, and Reishi support long-term wellness, so their effects tend to build over time. You may feel initial benefits such as improved energy, focus, or mental clarity within the first few days to a week, but the full range of cognitive, immune, and physical benefits typically takes a few weeks of regular use.
For optimal results, consistency is key. Keep in mind that everyone’s body is different, so the time frame may vary based on your individual health and lifestyle factors.
Can I stack these with other supplements?
Yes. When it comes to mushroom supplements, most are safe to combine, but it’s always important to consider the specific supplements and your personal health needs. Generally, Lion's Mane, Cordyceps, and other medicinal mushrooms can be taken together, as they often support different areas of health (e.g., cognitive function, immunity, energy, and stress relief).
Some mushrooms work synergistically, meaning they enhance each other's benefits when combined. For example, Lion's Mane (for cognitive support) and Cordyceps (for energy and endurance) can complement each other well.
Additionally, Shilajit can be stacked with mushroom supplements to further amplify the benefits. Shilajit is known for its ability to boost energy, enhance nutrient absorption, and support overall vitality. When combined with medicinal mushrooms, it can help improve the bioavailability of key active compounds, making the overall supplement regimen more effective.
However, it’s important to start with smaller doses when combining Shilajit with other supplements to assess your body’s response.
If you have any underlying health conditions or are taking medications, it’s always a good idea to consult with a healthcare professional before stacking supplements to ensure compatibility and avoid any potential interactions.
Is it safe for long-term use?
Yes, both Lion's Mane and Cordyceps are generally considered safe for long-term use when taken in appropriate doses. These mushrooms are natural and organic and have been used for centuries in traditional medicine, particularly in Traditional Chinese Medicine (TCM) and have a strong track record of safety.
We recommend cycling our mushrooms to maintain their effectiveness and avoid potential tolerance buildup.
Cycling schedules can vary depending on the herb and your health goals, but here are a few general approaches:
- 2-3 months on, 1-2 weeks off
- 6 days on, 1 day off
Over time, your body may become accustomed to a supplement, potentially reducing its effectiveness. Cycling allows your body to "reset," helping to maximize the benefits when you take them again.
Are there any side effects?
Medicinal mushrooms are generally well-tolerated and have a low risk of side effects, but as with any supplement, individual reactions can vary. If you experience any discomfort, allergic reactions, or unusual symptoms, it’s important to discontinue use and consult with a healthcare provider.
Always consult a healthcare provider before starting, especially if you have underlying health conditions, are pregnant, breastfeeding, or taking medications, as some supplements may interact with treatments.
Shilajit
Is Shilajit organic?
Where is your Shilajit from?
Our Shilajit is sourced from the pristine, high-altitude regions of the Himalayan Mountains in India, specifically from elevations above 17,000 feet. Harvested from remote, untouched areas, this powerful resin is naturally enriched with minerals and organic compounds, ensuring the highest purity and potency. The unique conditions at these extreme altitudes contribute to Shilajit’s unparalleled quality, making it one of the most potent and revered natural substances in the world.
What sets your Shilajit apart from others on the market?
Our Shilajit stands out for its purity, potency, and safety. Sourced from the Himalayan mountains above 17,000 feet, it’s harvested in some of the most pristine, remote regions of the world, where it naturally forms over centuries. We ensure that only the highest-quality resin is collected and carefully tested for heavy metals, microbial contamination, and impurities, giving you a product that’s free from toxins and safe for daily use.
Our Shilajit is lab-tested and produced in a GMP-certified facility, ensuring it is rich in fulvic acid and essential minerals, which support energy, vitality, and overall wellness. To ensure full transparency, all of our lab reports are available online for you to review, giving you peace of mind that you are receiving the highest-quality Shilajit possible.
Unlike many other Shilajit products on the market, ours is ethically sourced and purified using traditional methods to preserve its natural potency while ensuring it's free from contaminants.
Is Shilajit Halal/Vegan?
Yes, Shilajit is halal and vegan. It is produced in a GMP facility that does not handle animal-derived products.
Is your Shilajit lab tested?
Our Shilajit products are third-party tested at ISO/IEC 17025 laboratories in Singapore (SAC-SINGLAS) and India. Heavy metals and microbial testing are conducted in Singapore, ensuring compliance with local regulatory standards. Potency of active compounds are tested in India.
View lab reports here.
SO/IEC 17025 is the international standard for laboratories that perform testing, calibration, or sampling. It ensures that laboratories are competent and capable of producing accurate and reliable results. The standard specifies the requirements for a quality management system and the technical competence of laboratory staff, equipment, methods, and testing processes.
Singapore Accreditation Council’s Singapore Laboratory Accreditation Scheme (SAC-SINGLAS).
How soon can I expect to see results?
The time it takes to see results from Shilajit can vary, but many users begin noticing benefits within 1-2 weeks. Early effects typically include an increase in energy, vitality, and mental clarity, helping to combat fatigue and improve focus throughout the day.
For more noticeable physical benefits, such as improved endurance, stamina, and quicker recovery after exercise, you may start seeing results within 2-4 weeks. Shilajit’s natural compounds work to support overall wellness, including better digestion, skin health, and sleep quality.
To experience the full range of benefits, including long-term vitality and cognitive support, it may take 4-6 weeks of consistent use. As Shilajit nourishes the body at a cellular level, its effects become more pronounced with continued use, helping to sustain energy and mental performance over time.
For optimal results, consistency is key. Keep in mind that everyone’s body is different, so the time frame may vary based on your individual health and lifestyle factors.
Can I stack this with other supplements?
Yes, Shilajit can be safely stacked with other supplements, especially those that support energy, cognitive function, and stress. It pairs well with Cordyceps for enhanced endurance and Lion’s Mane for cognitive support. These combinations can work synergistically to boost physical performance, mental clarity, and overall well-being.
However, it’s important to start with smaller doses when combining Shilajit with other supplements to assess your body’s response.
If you have any underlying health conditions or are taking medications, it’s always a good idea to consult with a healthcare professional before stacking supplements to ensure compatibility and avoid any potential interactions.
Is it safe for long-term use?
Yes, Shilajit is generally considered safe for long-term use when taken in appropriate doses. It has been used for centuries in traditional medicine, particularly in Ayurvedic practices, to support overall health and vitality.
The active compounds in Shilajit, such as fulvic acid and minerals, are known to promote energy, cognitive function, and immune support, making it a valuable supplement for long-term wellness. However, it is important to use high-quality, purified Shilajit to avoid contaminants like heavy metals, which can be present in poorly sourced products.
We recommend cycling Shilajit to maintain its effectiveness and avoid potential tolerance buildup.
Cycling schedules can vary depending on the herb and your health goals, but here are a few general approaches:
- 2-3 months on, 1-2 weeks off
- 6 days on, 1 day off
Over time, your body may become accustomed to a supplement, potentially reducing its effectiveness. Cycling allows your body to "reset," helping to maximize the benefits when you take them again.
Are there any side effects?
Shilajit is generally well-tolerated and have a low risk of side effects, but as with any supplement, individual reactions can vary. If you experience any discomfort, allergic reactions, or unusual symptoms, it’s important to discontinue use and consult with a healthcare provider.
Always consult a healthcare provider before starting, especially if you have underlying health conditions, are pregnant, breastfeeding, or taking medications, as some supplements may interact with treatments.